Terms & conditions of delivery

Remotecontrolparts B.V.

1. Delivery

These terms and conditions of delivery apply to the establishment, the content and the fulfilment of all agreements entered into between the buyer and the Remotecontrolparts B.V.. The buyer’s general terms and conditions (of purchase) do not apply to these agreements, unless expressly otherwise agreed in writing in consultation with the Remotecontrolparts B.V. and this is confirmed in writing by the Remotecontrolparts B.V..

In these terms and conditions of delivery, by buyer is understood: the natural or legal person who has commissioned Remotecontrolparts B.V. to deliver products or performance of work.

Upon receipt of the goods, the Buyer must inspect whether the goods delivered are compliant with the agreement.

Damage and/or other faults must be registered within 2 working days by telephone (+31 (0)167 521228) and/or in writing or by email (info@remotecontrolparts.co.uk).

All articles are shipped under guarantee. In the case of defects the buyer must return the article with postage paid to return the article, stating the complaint and with the (copy) purchase invoice enclosed. Return shipments without postage paid are not accepted without prior consultation. Exceeding any delivery period gives the buyer no right to compensation. The Remotecontrolparts B.V. retains the right to refuse orders at all times.

2. Guarantees

Guarantees apply to all products supplied by the Remotecontrolparts B.V. as these are provided by our suppliers/manufacturers. The Remotecontrolparts B.V. assesses the complaint and, if there is a valid reason, provides for replacement, repair or a refund of the purchase price.  Remotecontrolparts B.V. is in no way liable for any subsequent damage caused as a result of the use of products delivered by the Remotecontrolparts B.V..

Money back guarantee: The buyer has the option of returning goods delivered within 14 days after receipt without providing any reason. The customer must inform us of this in writing or by e-mail: Articles must be shipped with postage paid, undamaged, and be in their original packaging. Upon receipt of the returned articles, The Remotecontrolparts B.V. will provide a refund for the goods within 14 days. Products that were customised for customers cannot be returned. Goods delivered by the Remotecontrolparts B.V. remain the property of the company until all claims of the Remotecontrolparts B.V. are paid in full. The risk with regard to the goods is transferred at the time of delivery.

3. Prices, specifications and images

Prices, specifications and images are compiled in our webshop with the greatest care. You can assume that we will deliver the articles for the price stated. In connection with possible mistakes, we make reservations for all prices, specifications and images stated. Whenever the prices or specifications are different to what is stated, the customer is entitled to decide not to buy free of charge.

All prices stated in the webshop are in there their select currentcy and exclude 21% VAT/GST and shipping costs. The customer sees the shipping costs in the shopping cart overview.

4. Privacy

The Remotecontrolparts B.V. respects the privacy of its customers and ensures that the information provided will be treated confidentially. The Remotecontrolparts B.V. uses the information provided only to complete orders, and neither shares it with nor sells it to third parties. The Remotecontrolparts B.V. does not send unsolicited e-mails.

5. Shipping

The articles ordered are only delivered to existing addresses, therefore not to PO boxes.

6. Returning items (right of withdrawal)

For the complete overview, go to the Returning items (right of withdrawal) page on this website.

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